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#Wd my book troubleshooting install
#Wd my book troubleshooting update
#Wd my book troubleshooting driver
#Wd my book troubleshooting full
#Wd my book troubleshooting software

If that fails, you will need to try to reload the USB drivers for the operating system by inserting your Vista install CD, rebooting, and attempting a Repair/Restore. The file should be rebuilt, correcting the problem.

#Wd my book troubleshooting full

If you get an error while trying the preceding stepsĬlick on the user name under which you are currently logged in.Ĭlick on the Full Control box in the lower permissions section, then click OK. For Windows 7 type c:\windows\system32\driverstore and press Enter. In the address bar, type c:\windows\inf and press Enter. Open a Windows Explorer window (right-click on Start > Explore). Once it has disappeared from the Device Manager, disconnect the device. The device will usually appear under "Other Devices" or "Unknown Devices" right-click on it and choose Uninstall. Right-click on Computer and choose Manage.

#Wd my book troubleshooting driver

I have checked HP Support for my Desktop and I don't find any USB Driver to reinstall.ĭo you have another solution apart from returning the drive to the store wher I bought it ? Is there a way to reinstall the USB Drivers on my H Pavilion e9180f ? Reinstalling the usb 3.0 drivers will involve a repair install or a recovery see the link below. I have called Western Digital Support and they say the drive is fine based on the fact that it works on a Laptop with Windows 7 and a Laptop on Windows 8. I have tried running the Microsoft Mr.Fixit without correcting the problem.ĭo you have a hint to help me solve the wrote: In Device Manager the faulty WD My Book 1230 shows up as "Other devices" category. I have tried plugging the WD My Book 1230 on all existing 7 USB Ports of the PC and the situation still exist. I have tried the not recognized HDD on an HP Envy Laptop running Windows 8 and it's recognized and working fine (so the drive is OK).Īs a possible solution I have downloaded and installed the Driver for this HDD from WD without clearing the situation.

#Wd my book troubleshooting software

Windows found driver software for your device but encountered an error while attempting to install it (USB Mass Storage Devive - Access is denied) Windows encountered a probleme installing the driver software for your device.

#Wd my book troubleshooting update

When I update the driver (with the Administrator rights) I get the errror message Please consult with your device manufacturer for assistance getting this device installed I get the errror messageĭevice driver software was not successfully installed The new Extenal Drive is not recognized by the PC. My PC is an HP Pavilion e9180f running Windows 7 64 Bits. I bought this second Extenal Drive for Backup to an existing IDENTICAL totally functinal WD My Book 1230 4 Tb.

Don't put anything light or heavy on the top of your Western Digital My Book hard drive.Problem started with the purchase of a an External Drive 4 Tb My Book from Western Digital.

Do not shock your WD external hard disk such as dropping, jolting, or shaking the drive.

Hold the side of a WD hard drive to avoid touching the PCB connectors or assembly.

It is better to unplug the Western Digital external hard drive with the computer off.

Here are what you can do to protect your Western Digital My Book external hard drive. Besides, if you want to use an external hard drive for a longer time, you should take good care of it.

These ways can help you simply check whether your Western Digital My Book hard drive is damaged or not, so as to prevent you from going into atray. So you can connect WD My Book to another healthy computer.

Sometimes the computer crash can cause inaccessible data and external hard drive. Verify the computer you are using is working normally.If yes, you might need to consider backing up or recovering data from the WD hard drive immediately. Notice whether there are abnormal noises, like clicking, grinding and scratching, when WD My Book is working.If it does but you can't access the data, it might mean the Western Digital drive is damaged. Make sure the WD external hard drive is securely connected to the computer through a tough power cable and data cable.Yet how do you know if the external hard drive is damaged or fails? Here we list some ways to help you make a correct diagnosis before deciding to replace it and recover lost data. Some issues might happen with a WD external hard disk, such as hard drive crash, undetected WD hard drive, bad sector, etc. WD My Book external hard disk is no exception. But nothing can be used repeatedly without any wear and tear. Western Digital external hard drive is well-known for its reliability and durability. Download | Win Windows Version Download | Mac Mac Version